Photo by Darcy Lawrey from Pexels

Commuters on Public Transport

Safety on a Bus or Tram
  • Plan your trip ahead of time and familiarise yourself with the stops so you know which stop is immediately before yours so you are able to prepare to disembark.
  • If you have a disability, particularly if you have mobility issues, you can avail of priority seating at the front of the bus.
  • Always bring a facemask with you and wear it whilst riding public transport. It may be mandatory.
  • Wait for people to exit before you board.
  • You may speak to the bus driver if you are unsure where your stop is.
  • Remain seated when the bus is in motion
Taxis and Ride Share Services
  • Ask the driver for the name of the passenger, if he or she answers correctly, then you have the right car.
  • Check the licence plate and take the name of the driver before getting in.
  • Wait indoors or a safe place
  • Avoid riding alone
  • Some apps will let you share your trip status with friends.  Do so if you can.
  • Check the rating of the driver
  • Sit behind the front passenger seat
  • Never accept food or drink from the driver
  • Listen to your intuition
  • Wear your seatbelt
What to do if you are in an accident whilst using public transport
  1. Seek medical assistance as soon as possible
  2. If able, take photos of the scene / vehicle or vehicles involved and your injuries.
  3. Take note of your injuries no matter how minor you think they are especially if you have hit your head.
  4. Call the police if someone is injured.

© 2021 An initiative of the Flagstaff Group. Funded by Transport for NSW.
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